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Customer Success Is Becoming the Strategy Desk in Crypto Payments 
Crypto payments are edging closer to the mainstream, but the day-to-day reality for merchants remains uneven. A January 2026 survey by the National Cryptocurrency Association found that 39% of U.S. merchants already accept crypto at checkout, and 84% expect it to become common within five years. Yet offering crypto is not the same as seeing customers use it. In a 2025 merchant survey, The Payments Association reported that 46% of merchants “offer” cryptocurrency, while only 7% described usage as frequent. The gap suggests that many...
2 days ago
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