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AI in Fintech: How Predictive AI Is Changing Customer Retention in Fintech
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AI in Fintech: How Predictive AI Is Changing Customer Retention in Fintech
Most fintech platforms only act when a user complains or churns. AI changes that, and the difference in outcomes is significant. A merchant stops logging in. Transaction volumes quietly drop. No complaint is raised. And then they’re gone. This pattern — silent churn — is one of the most expensive problems in fintech. Financial services carry an annual churn rate of around 26%, one of the highest of any B2B vertical, and acquiring a replacement customer costs from 5 to 25 times more than keeping...
1 week ago
Iryna Zastavnyuk
Iryna Zastavnyuk
Co-founder @ Forward Studio
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Women in Tech Summit 2026
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Women in Tech Summit 2026
Women in Tech Summit is the largest event in Europe dedicated to women in technology, organized by the Perspektywy Education Foundation in partnership with over 100 leading tech companies and universities. The central theme of the summit is NEW ENERGY, highlighting the role of energy as a driver of technological progress, sustainability, and innovation. The agenda will focus on the following key areas: Human-centric technology Future of work Robotics Heavy industry Biotechnology Responsible AI The summit is expected to bring together over 10,000 participants from...
Jun 10-11, 2026
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Warsaw, Poland
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