Financial institutions are actively investing in Agentic AI to automate compliance processes, expecting to save on average around $3 million annually through this technology.
According to a joint study by Chartis and Fenergo, 93% of financial organizations plan to implement Agentic AI in compliance operations within 1–2 years. Of these, 47% are already in the process of deploying AI solutions for compliance, while another 44% plan to do so within the next 12 months.
Agentic AI is a relatively new class of AI systems characterized by high autonomy and the ability to perform targeted actions without external control.
Special focus is placed on tasks with high regulatory burden and potential returns, including:
- fraud detection;
- KYC profile management;
- transaction monitoring;
- onboarding automation;
- customer identification and verification.
Key drivers for implementation include:
- increasing operational efficiency;
- upgrading legacy IT systems;
- reducing costs and automating routine processes.
Scalability is a crucial factor when choosing technology — 71% of respondents named it the most important criterion, followed by integration compatibility (53%) and vendor reputation (33%).
As a result of AI agent deployment, about 27% of organizations expect annual savings between $2 million and $4 million, while another 18% anticipate savings exceeding $4 million. These savings stem from reducing manual work, speeding up decision-making, improving risk detection, and decreasing compliance violations.
Despite ambitious plans, companies face challenges. The top concerns are data privacy (43%) and regulatory restrictions (34%). However, the report notes a low mention of technological complexity (11%) and lack of expertise (10%) as barriers, indicating growing technical maturity in the industry.
Companies prefer a “mid-level automation” approach — 67% of respondents reported significant but not full automation, with 100% already using AI solutions in some form. The “human in the loop” approach is still considered necessary to maintain control and transparency in processes.
Previously, CoinsPaid Media published expert materials on current trends in implementing AI agents in FinTech solutions and the use of GenAI technologies in the industry.
